With all the mobile multi-tasking we do everyday, the dangers of dropping your phone, getting a software glitch, water damage and other malfunctions are very real. Your protection plan will help you avoid unnecessary costs of purchasing a phone prematurely. Your repair process will also be much cheaper than usual - and most importantly - hassle free, timely and super-convenient!
If your warranty has expired, you will not be eligible for protection/repairs. In order to continue to be protected, you will need to buy a new protection plan from us after the previous one expires.
On any particular individual plan purchase, you can avail services up to the value of your handset. Once you have redeemed repairs up to your handset value, you will have to contact our customer care center at 1(800)-270-4488 if you need to purchase a new protection plan for further repairs.
Unfortunately cannot customize the loaner phone models as per customer requirements. You will get a basic, functional handset to get you through the 10 or less days that it takes to repair/replace your original one.