Answer: With all the mobile multi-tasking we do everyday, the dangers of dropping your phone, getting a software glitch, water damage and other malfunctions are very real. Your protection plan will help you avoid unnecessary costs of purchasing a phone prematurely. Your repair process will also be much cheaper than usual - and most importantly - hassle free, timely and super-convenient!

Answer: Our authenticity and the genuineness of our parts are evident in our stellar 5 years.

Answer: We will either repair your handset - or will replace your phone with a similar or better handset within 10 days. That is our promise.

Answer:No! Your phone protection plan will not cover lost or stolen phones.

Answer: If your warranty has expired, you will not be eligible for protection/repairs. In order to continue to be protected, you will need to buy a new protection plan from us after the previous one expires.

Answer: Yes! You can avail the "Cash on Delivery" option or call us Toll Free at 1(800)-270-4488 and our representative will direct you to the closest QUIK-e dealer kiosk.

Answer: Yes! You can avail repair/protection services on your new plan.

Answer: On any particular individual plan purchase, you can avail services up to the value of your handset. Once you have redeemed repairs up to your handset value, you will have to contact our customer care center at 1(800)-270-4488 if you need to purchase a new protection plan for further repairs.

Answer: Unfortunately cannot customize the loaner phone models as per customer requirements. You will get a basic, functional handset to get you through the 10 or less days that it takes to repair/replace your original one.

Answer: None - unless you have already redeemed for repairs equivalent to the monetary value of your existing phone. In that case contact our customer care center Toll Free at 1(800)-270-4488.

Answer: You will need your purchase invoice as well as one piece of identification (e.g. Driver’s License, PAN card etc.)

Answer: The following damages or situations are not covered under the QUIK-e protection plan:

• • Normal wear and tear
• • Dents and scratches
• • Any other damages due to negligence of user
• • Breakage due to acts of god (earthquake, tornado, civil strife)
• • Theft or loss of phone
• • Loss of SIM or memory card
• • Electrical or mechanical breakdown
• • Defects that are not covered by manufacturer’s brand warranty
• • Battery and all accessories
• • Unauthorized software installations
• • Unauthorized attempt(s) of repair

Answer: We do not take responsibility for any data lost during QUIK-e repair activities. We know your data is precious to you so we heartily recommend that you back up your data frequently to a safer location and especially back up your data before sending your handset for repairs.